Printer Lights are Flashing
Flashing lights indicate the printer status.
Power Light
The printer may be receiving data and is preparing to print. The light stops flashing when the printer has finished receiving data.
Resume Light
Printer May Be Out of Paper
A Paper Jam Occurs When the Rear Access Door is Used
If you are printing labels verify that a label did not get stuck while going through the printer.
If the paper jam did not clear, proceed to step 4.
- Open and remove the Rear Access Door.
- Remove the paper jam from the printer.
- Replace and close the Rear Access Door.
- Press the Resume button.
Manually Printing the First Side of a Two-Sided Document
- Follow the onscreen instructions for inserting the paper to print the second side.
- Press the Resume button.
Print Cartridge Light
- The top cover is open. Close the top cover.
- There may be a problem with one of the print cartridges.
All Lights Are Flashing
The printer may need to be restarted.
Proceed to step 3 if the lights continue to flash.
- Press the Power button to turn off the printer.
- Disconnect the printer from the power source.
- Reconnect the printer to the power source.
- Press the Power button to turn on the printer.
If you continue to have problems, contact HP Customer Care.