Problems With the Automatic Paper-Type Sensor

Print Quality Is Different when the Automatic Option Is Selected

The print quality is automatically set to Normal when the Automatic Paper-Type Option is selected. The print quality may improve when a specific paper type is selected. Follow these instructions to select a specific paper type:

  1. Use one of the following methods to display the hp deskjet 9xx series screen:

The option selected varies depending on the software program you are using.

The hp deskjet 9xx series screen appears displaying three tab options: Setup, Features, and Advanced.

  1. Select the Setup tab, select Paper Type, then select a paper type other than Automatic.
  2. Click OK to return to the Print or Print Setup screen.
  3. Click OK to print.

Optimal Paper Mode Is Not Used when the Automatic Option Is Selected

  1. Verify that the paper is free of scratches or wrinkles.

The Automatic Paper-Type Sensor is less accurate if the paper is damaged.

  1. Manually select the appropriate paper type.

The Automatic Paper-Type Sensor sets the paper type to Plain Paper if you are using one of these media types:

Printer Ejects the Paper

The printer may have been placed in direct sunlight which can affect the Automatic Paper-Type Sensor. Move the printer away from direct sunlight.

See also:

Automatic Paper-Type Sensor

If you continue to have problems, contact HP Customer Care.