Problems With the Automatic Paper-Type Sensor
Print Quality Is Different when the Automatic Option Is Selected
The print quality is automatically set to Normal when the Automatic Paper-Type Option is selected. The print quality may improve when a specific paper type is selected. Follow these instructions to select a specific paper type:
- Click File > Print, then select Properties.
- Click File > Print Setup, then select Properties.
- Click File > Print > Setup, then select Properties.
The option selected varies depending on the software program you are using.
The hp deskjet 9xx series screen appears displaying three tab options: Setup, Features, and Advanced.
- Select the Setup tab, select Paper Type, then select a paper type other than Automatic.
- Click OK to return to the Print or Print Setup screen.
- Click OK to print.
Optimal Paper Mode Is Not Used when the Automatic Option Is Selected
The Automatic Paper-Type Sensor is less accurate if the paper is damaged.
The Automatic Paper-Type Sensor sets the paper type to Plain Paper if you are using one of these media types:
- Letterhead paper
- Stationary that has a printed pattern on the top edge of the paper
- Dark colored paper
- Paper containing metallic fibers
Printer Ejects the Paper
The printer may have been placed in direct sunlight which can affect the Automatic Paper-Type Sensor. Move the printer away from direct sunlight.
If you continue to have problems, contact HP Customer Care.