Problems with the Infrared Printing Feature
Infrared Icon Is Not Displayed
Correct the problem by performing one or more of these options:
- Follow the instructions that came with the laptop or notebook to configure it for infrared printing.
- Log on to the laptop or notebook manufacturer's website or contact the support telephone number.
- Log on to the Infrared Data Association (IrDA) website at:
http://www.irda.org.- Download the infrared driver from the Microsoft Windows 98/2000 software CD or from the Microsoft Website at:
http://www.microsoft.com.Infrared Light Is Flashing
The flashing infrared light is not a signal that something is wrong with the infrared print feature. It confirms that a connection has been established between the printer and the laptop or notebook.
Printer Stopped Printing
If the device is moved out of range of the printer's infrared lens, the infrared light turns off and the printer stops printing. Realign both devices within 30 seconds and the print job will resume.
Printer Is Taking Too Long to Print
Position the device closer to the printer's infrared lens and verify the following:
- An infrared port is selected on the laptop or notebook.
- The device and the printer are correctly aligned.
- The device is IrDA-compliant.
Look for an IrDA symbol or see the device's user guide for information.
Printer Prints Only a Single Calendar Appointment
The Palm Pilot may not have an enhanced printing application installed. You must install an enhanced printing application to print more than one calendar appointment at a time.
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An enhanced printing application may not be available in your region.
If you continue to have problems, contact HP Customer Care.