Problems with the Infrared Printing Feature

Infrared Icon Is Not Displayed

Correct the problem by performing one or more of these options:

Infrared Light Is Flashing

The flashing infrared light is not a signal that something is wrong with the infrared print feature. It confirms that a connection has been established between the printer and the laptop or notebook.

Printer Stopped Printing

If the device is moved out of range of the printer's infrared lens, the infrared light turns off and the printer stops printing. Realign both devices within 30 seconds and the print job will resume.

Printer Is Taking Too Long to Print

Position the device closer to the printer's infrared lens and verify the following:

  1. An infrared port is selected on the laptop or notebook.
  2. The device and the printer are correctly aligned.
  3. The device is IrDA-compliant.

Look for an IrDA symbol or see the device's user guide for information.

  1. There is no bright light shining directly into either devices' infrared lens.

Printer Prints Only a Single Calendar Appointment

The Palm Pilot may not have an enhanced printing application installed. You must install an enhanced printing application to print more than one calendar appointment at a time.

An enhanced printing application may not be available in your region.

See also:

Infrared Printing Feature

If you continue to have problems, contact HP Customer Care.