---+ KCP DXT at TMF Management World 2009 [[http://www.tmforum.org/ManagementWorld2009/6012/home.html][Management World 2009]] was held from 05-MAY-2009 thru 08-MAY-2009 in Nice, France. ---++ Session Notes ---+++ Rik Roncken - BT One Voice / Head - Building the roadmap to unified communications * operating globally * maintaining customer-centric view * modelling all services in a conformant way * ... thus paving the way to true unified communications ---+++ Poly Palaiogeorgou - Cosmote - Creating Process Intelligence with eTOM * Using Tool "ARIS" by IDS scheer, Integrates with Webspere * model all Cosmote process according to eTOM * Layer 1,2,3 mostly conform and 1:1 model * layer 4,5 proprietary entities * provide "Process View" for every person in the company ---+++ Dino Dogan - VIPnet / CFO - Development of Wireless Broadband in Croatia * VIPnet overview and owners * development of subscribers and volumes * technological leadership -- Main.WolfgangScherer - 08 May 2009